TERMS & CONDITIONS
Customers can apply for an exchange/ return their order within 7 days after an order has been delivered.
To be eligible for an exchange/return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
“RETURN” is only available if the product is delivered damaged or the wrong product was delivered. Minor misprints & stitching issues are subject to exchange and not return. For placing RETURN please provide necessary evidence like a video recording for authentication(parcel opening video is recommended).
NOTE – There is no “return” or “refund” available for the “END OF SEASON SALE” category. However, replacements are available and subject to availability.
For exchange, the product will only be exchanged in the same product as purchased with a difference of 1 size. To exchange in the different categories the rights are solely reserved for us.
In the interests of hygiene, we may refuse exchange where it’s obvious that the item has been worn, washed, or soiled.
We will notify you once we’ve received and inspected your exchange, and let you know if the exchange is possible or not.
Self-Ship: For shelf shipping, you have to inform us in advance and after our approval, you can shelf ship. Reverse pickups are subject to availability depending upon the area & household. you can opt for any shipping you are comfortable with. Reverse pickups are subject to availability in your pincode, self ship is the recommended method for exchange.
For reverse pickups, a minimal fee of 39Rs will be charged.
You can courier the product(s) to the address mentioned below:
191, Ankur Tenament, near VIP school, Ankur Chokadi, New India Colony, Nikol, Ahmedabad, Gujarat 382350